ABOUT US


Cooke Insurance Agency
Family Owned Since 1975

 

PRIVACY ACT STATEMENT

The Cooke Insurance Agency, LLC is committed to safeguarding each individual’s privacy rights.  This notice will inform you about our policies and procedures concerning the personal information about you that we collect, maintain and disclose in connection with the insurance policies you obtain from us.   We are committed to providing you the best service while earning your trust and protecting the privacy of your information.  We understand and respect the fact that you may wish to keep your personal information confidential.  In order to offer the highest quality insurance at the lowest possible rates, we collect, maintain, and in some instances, disclose “nonpublic personal information” about you.  Nonpublic personal information may include your name, address, social security number, wage information, driving record, policy coverage’s, medical information or credit history.  It may also include transaction information such as your premium payment or claims history with us. 

Collection of Information:
We collect nonpublic personal financial information about you from the following Sources:

Information from Applications
This is information you give us on applications and other forms, by phone or online (if applicable). This information includes your name, date of birth, length of employment, gender, marital status, prior insurance information, status of home ownership, length of residency, vehicle description, miles driven and vehicle use/driving history that we receive from you on applications or other forms.

Information about Transactions
This is information about your trusted transactions with us and our affiliates. It includes your insurance coverage premiums and selection, your payment and claims history and information necessary for billing and payment. Other information used to investigate and settle insurance claims, such as witness statements and police reports may be included as well.

Information we receive from a consumer reporting agency
This information is generally used to confirm or supplement application information. We disclose consumer report information only as necessary to quote or service your insurance policy and as permitted by law. By obtaining a quote, you consent to our sharing of this information with companies and their affiliates for underwriting purposes.

We do not Sell Your Information to Others for Marketing Purposes
We respect your privacy.  We do not sell, trade or otherwise disclose your identity or any other personal information about you to third parties for their marketing purposes.  This includes information we obtain concerning all applicants, customers, and former customers.  We may, however, share information regarding your transactions with us with our affiliates or companies that perform marketing services on our behalf to assist us in providing our products and services to you.  These companies are required to keep your information confidential.

Information We May Provide to Others:
We only disclose information about our applicants, customers and former customers as permitted or required by law in conjunction with our normal insurance operations.  Examples of operations:

  • We may disclose information to others such as our claims adjusters and our attorneys in the processing of an insurance claim;
  • We may be required by a court of law to provide information in connection with a legal proceeding;
  • We share information with consumer reporting agencies and insurance support organizations;
  • We may share information with government agencies which conduct examinations of our procedures.

Confidentiality and security
We restrict access to nonpublic personal information about you to "those employees who need to know that information to provide products or services to you". We maintain physical, electronic, and procedural safeguards that comply with federal and state regulations to guard your nonpublic personal financial information.

Further Information
For additional information concerning our privacy policy, you may write to us at Cooke Insurance Agency, LLC, 606 Stones Crossing Road, Easton, PA 18045.

 

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