Cooke
Insurance
Agency
Family Owned Since 1975
PRIVACY ACT STATEMENT
The Cooke Insurance Agency, LLC is committed to safeguarding
each individual’s privacy rights. This
notice will inform you about our policies and procedures
concerning the personal information about you that
we collect, maintain and disclose in connection with
the insurance policies you obtain from us. We
are committed to providing you the best service while
earning your trust and protecting the privacy of your
information. We understand and respect the fact
that you may wish to keep your personal information
confidential. In order to offer the highest quality
insurance at the lowest possible rates, we collect,
maintain, and in some instances, disclose “nonpublic
personal information” about you. Nonpublic
personal information may include your name, address,
social security number, wage information, driving record,
policy coverage’s, medical information or credit
history. It may also include transaction information
such as your premium payment or claims history with
us.
Collection of Information:
We collect nonpublic personal financial information
about you from the following Sources:
Information from Applications
This is information you give us on applications and
other forms, by phone or online (if applicable).
This information includes your name, date of birth,
length of employment, gender, marital status, prior
insurance information, status of home ownership,
length of residency, vehicle description, miles driven
and vehicle use/driving history that we receive from
you on applications or other forms.
Information about Transactions
This is information about your trusted transactions
with us and our affiliates. It includes your insurance
coverage premiums and selection, your payment and
claims history and information necessary for billing
and payment. Other information used to investigate
and settle insurance claims, such as witness statements
and police reports may be included as well.
Information we receive from a consumer reporting
agency
This information is generally used to confirm or supplement
application information. We disclose consumer report
information only as necessary to quote or service your
insurance policy and as permitted by law. By obtaining
a quote, you consent to our sharing of this information
with companies and their affiliates for underwriting
purposes.
We do not Sell Your Information to Others
for Marketing Purposes
We respect your privacy. We do not sell, trade
or otherwise disclose your identity or any other personal
information about you to third parties for their marketing
purposes. This includes information we obtain
concerning all applicants, customers, and former customers. We
may, however, share information regarding your transactions
with us with our affiliates or companies that perform
marketing services on our behalf to assist us in providing
our products and services to you. These companies
are required to keep your information confidential.
Information We May Provide to Others:
We only disclose information about our applicants,
customers and former customers as permitted or required
by law in conjunction with our normal insurance operations. Examples
of operations:
- We may disclose information to others such as
our claims adjusters and our attorneys in the processing
of an insurance claim;
-
We may be required by a court of law to provide
information in connection with a legal proceeding;
-
We share information with consumer reporting
agencies and insurance support organizations;
-
We may share information with government agencies
which conduct examinations of our procedures.
Confidentiality and security
We restrict access to nonpublic personal information
about you to "those employees who need to know
that information to provide products or services
to you". We maintain physical, electronic, and
procedural safeguards that comply with federal and
state regulations to guard your nonpublic personal
financial information.
Further Information
For additional information concerning our privacy policy,
you may write to us at Cooke Insurance Agency, LLC,
606 Stones Crossing Road, Easton, PA 18045.